Terms of Service – Esteem Strong

Welcome to Esteem Strong! The terms “we”, “us” and “our” refer to Esteem Strong. Esteem Strong operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”).

Esteem Strong is powered by Shopify, which enables us to provide the Services to you. The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

Section 1 - Access and Account

You represent that you are at least the age of majority in your place of residence. You agree to provide accurate, complete, and current information, and to maintain the confidentiality of your account credentials. You may not transfer or share your account with others.

Section 2 - Our Products

We strive to display our products as accurately as possible, but colors and appearances may vary due to device settings. Product descriptions and availability may change without notice. We reserve the right to limit or discontinue any product at any time.

Section 3 - Orders

All orders are subject to acceptance. Payment must be processed before confirmation. Orders may be cancelled or modified at our discretion. Refunds or exchanges are handled according to our Refund Policy.

Section 4 - Prices and Billing

Prices and promotions are subject to change without notice. Taxes, duties, and shipping fees are not included unless otherwise stated. You agree to provide accurate billing and payment information and authorize us to charge your chosen payment method.

Section 5 - Shipping and Delivery

We are not liable for shipping delays or carrier issues. Estimated delivery times are not guaranteed. Risk of loss passes to you upon shipment from our facility.

Section 6 - Intellectual Property

All content on this site — including logos, text, graphics, and software — is owned by Esteem Strong or its licensors and protected by law. You may not reproduce or distribute any content without prior written consent.

Section 7 - Free Gift Card

The complimentary Gift Card is issued as a promotional bonus with purchase. By redeeming or using this Gift Card, you agree to the following terms:

• Valid for 90 days from the date of issue.
• Non-redeemable for cash or store credit.
• Non-transferable and may only be used by the original recipient.
• Non-refundable and cannot be exchanged for other products or discounts.
• Single-use only — any unused balance is forfeited.
• Not valid on subscription purchases, stacked discounts, or other gift card purchases.
• Esteem reserves the right to modify or cancel this promotion at any time.

Section 8 - Prohibited Uses

• Engaging in unlawful, fraudulent, or harmful activity.
• Uploading viruses or malicious code.
• Spamming, scraping, or interfering with site functionality.
• Violating intellectual property or privacy rights.

Section 9 - Contact Information

Questions about the Terms of Service can be sent to hello@esteemstrong.com.

Esteem Supplements
PO Box 160, Caloundra, 4551, QLD
1300 575 689
ABN: 50 655 292 005

We want to make sure you love your Esteem products as much as we do. If you’re not satisfied, please reach out or call us at 1300 575 689.