Shipping Policy Australia

Here are our estimated delivery times and shipping costs for all regions. Please refer to the checkout page when completing your order for shipping carrier details.

Australia Post

Free standard AusPost shipping for all orders over $99.

A flat $6.95 shipping rate applies for all orders under $99.

State	Delivery Time
NSW, VIC, ACT	7 - 10 Calendar Days
QLD, SA	8 - 12 Calendar Days
WA, NT, TAS	10 - 15 Calendar Days

UPS Express

Free UPS Express for all orders over $299.

A flat $29.99 shipping rate applies for all orders under $299.

State	Delivery Time
All States	3 - 5 Calendar Days

Customs Information

For most countries, import tax and duties will be imposed on customers with order values exceeding $1,000 in their local currency. Please note that this varies from country to country, and it is the responsibility of the consumer to pay for any relevant import taxes and duties.

How do I track my order?

You'll receive an email with a tracking link after your order is placed. The tracking link will activate once your order is dispatched to customs in your country (usually within 1–2 business days).

You can track the status of your order on our tracking page here.

Where do you ship from?

All orders are shipped from our international warehouse in Hong Kong.

Processing Times

The approximate timelines are as follows:

• All orders are dispatched within 24–48 hours (excluding weekends and holidays).
• Orders arrive in your country after another 24 hours.
• Processing by final mile carrier takes 1–2 days.
• Final mile delivery is approximately 2–5 days, depending on your location.